Security Policy  
Last updated 12/08/2013


SECURITY POLICY

collllor offers world-class protection of your ideas and money. On collllor you will be able to compare multiple professionals by reviews, portfolios, turnaround time, location and prices. All sellers have no less than three years of experience in their fields of expertise to ensure you get the results you are looking for. Order or sell on collllor and you can be confident you are working on one of the safest, most trusted marketplace in the world.


Customer Protection

Payment Protection

All prices and dollar amounts on this website are in United States dollars. collllor presently accepts the following credit cards: VISA, MasterCard, American Express, and Discover. We reserve the right to stop accepting credit cards from one or more issuers.

    1. At the time of purchase a customer can see the final price, location from which the order will be shipped, production turnaround time, shipping time and price, number of edits and corrections allowed for design services.
    2. There are no hidden fees.
    3. Once the order is made by customer, Seller receives immediate notification and will respond within 24 hours.
    4. On printing orders, a customer can receive electronic approval upon request.
    5. A customer will be able to see the status of the order from their computers and mobile devices.  


    Protect Your Ideas

    collllor is designed to provide complete Intellectual Property Protection.
    • In each order you can attach your own Non-Disclosure Agreement or other documentation to your job post.
    • You have protection from collllor’s Rules and Regulations ensuring fundamental policy and performance compliance, including a default Seller Service Agreement that protects your ideas.


    Ordering Visibility

    Have confidence in your ordering decision. All sellers’ profiles provide reviews and ranking on collllor, as well as communication tools to let you discuss your project directly with your seller.


    Technical Support and Resolution Center

    We are with you every step of the way, and we even keep an eye on things when you are not online. This ranges from proactive and ongoing website and user review for policy and performance adherence, to live phone, chat and email Customer Support to answer your questions at any time.
     


    Seller’s Protection

    collllor is the safest and most trusted marketplace for printing and visual marketing services to get orders and get paid.


    Payment Protection

    All prices and dollar amounts on this website are in United States dollars. collllor presently accepts the following credit cards: VISA, MasterCard, American Express, and Discover. We reserve the right to stop accepting credit cards from one or more issuers.

    1. Once a customer makes a purchase, the order is funded in full.  This money will be held by collllor until the job is completed and will then be released.
    2. Upon funding of the order, collllor automatically sends notification to the Seller’s email which is registered in Seller’s account for receiving orders.
    3. Seller reviews the order and checks attached files. If files are ready for printing, Seller sends an electronic approval upon request.
    4. After files are approved for printing by customer, collllor automatically changes order status to "in production”. No cancellations are available at this point.


    Profile and Reputation Management

    On collllor you can build a profile and reputation that inspires trust and helps you get more orders.

    • Your review showcases your past performance and ranking on collllor.
    • You have email communication tools to manage all your work and communications on collllor, where you are protected.


    Technical Support and Resolution Center

    We are with you every step of the way, and we even keep an eye on things when you are not online. This ranges from proactive and ongoing website and user review for policy and performance adherence, to live phone, chat and email Customer Support to answer your questions at any time.